Payment Policy

Last updated: October 22, 2026

This Payment Policy explains how payments work when you shop at HALDEN. By placing an order, you agree to the terms below.

1. Accepted Payment Methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Bancontact, MB WAY and Satispay (where available)

Available methods may vary by country and are always shown at checkout.

2. Currency

Our base currency is USD. If prices are displayed in your local currency, the conversion is an estimate; your bank or card issuer may apply its own exchange rate or foreign transaction fee, which we do not control.

3. When You Are Charged

  • Payment is taken when you place your order.
  • You receive an order confirmation email once payment succeeds.
  • Orders are processed and shipped only after payment is received and verified.

4. How the Charge Appears on Your Statement

The charge appears on your card or bank statement under our store name (HALDEN) or our company name (Calbourne Holdings LLC). If you do not recognise a charge, contact us at support@halden1980.com before contacting your bank — we will identify the order for you right away.

5. Security

Payments are handled by PCI-DSS compliant payment processors through Shopify's encrypted checkout. HALDEN never sees or stores your full card number.

6. Fraud Prevention and Verification

To protect our customers, orders are screened for fraud. We may ask you to confirm some details before shipping, or cancel an order that cannot be verified — in that case any payment taken is refunded in full.

7. Declined Payments

If your payment is declined, your order is not placed. You can try another payment method, contact your bank, or email us at support@halden1980.com.

8. Taxes and Fees

  • Applicable sales taxes are calculated at checkout based on your shipping address.
  • Import duties for international orders are explained in our Shipping Policy.
  • We are not responsible for fees charged by your bank or payment provider.

9. Refunds

Refunds are issued to the original payment method, as described in our Return and Refund Policy.

10. Payment Disputes

If something is wrong with your order, please email support@halden1980.com before opening a dispute with your bank. We can usually resolve it within 3 business days, and a dispute can take weeks. If a dispute is opened, we will provide the bank with the order, payment and delivery records.

Contact Information

Company Name: Calbourne Holdings LLC
Store: HALDEN (halden1980.shop)
Email: support@halden1980.com
Registered Business Address: 1045 Collins St, Melbourne, FL 32935, United States
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-5)
Response Time: We reply to most messages within 3 business days.